Introduction

This article describes a simple way to generate and retrieve a bug report in H200 using Orchestrate.

Orchestrate

Select the device you want to generate the Bug Report from.

For that, access the Manage Module and go to:

Device -> Device List -> Select the desired serial number

On the top of the screen, select Start Remote Screen:

Accept the connection by pressing the HERE link:

Press the button "Generate Bug Report" on the top of the screen:

A zip file will be generated in the H200 after ~1 minute.

Select the Bug Report from the dropdown menu:

Press the button "Download Bug Report" beside the previous button:

You should have the file downloaded to your computer.